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Chapter 1 General rules
Article 1 (Application of Terms and Conditions)
1. In accordance with the provisions of this agreement (hereinafter referred to as the "agreement"), the Company shall
(referred to as "rental car") shall be lent to the Renter, and the Renter shall borrow it.
Matters not stipulated in the terms and conditions and bylaws shall be governed by laws and regulations or general customs.
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2. The Company may respond to special agreements to the extent that they do not violate the purpose of the Terms and Conditions, detailed regulations, laws, or general customs.
I will.
If a special agreement is made, the special agreement shall take precedence over the terms and conditions and bylaws.

Chapter 2 Reservation
Article 2 (Application for Reservation)
1. When renting a car, the borrower agrees to the terms and conditions and the separately stipulated price list, etc.
In accordance with the method specified in , in advance, the vehicle class, rental start date and time, rental location, rental period, return location, transportation
The necessity of accessories such as child seats and other rental conditions (hereinafter referred to as "rental conditions")
You can apply for a reservation clearly.

2. In principle, when there is a reservation application from the borrower, the Company will
We will respond to reservations within the range.
In this case, the borrower shall pay the reservation application fee stipulated separately, unless otherwise approved by the Company.
To do.

Article 3 (Reservation change)
1. When the borrower intends to change the borrowing conditions, the borrower must obtain the consent of the Company.
increase.

Article 4 (Reservation Cancellation, etc.)
1. The lessee and our company can cancel the reservation by the method specified separately.
2. The borrower cannot use the rental car even if one hour or more has passed from the reserved rental start time due to the borrower's circumstances.
- If you do not start the procedure for concluding the rental contract (hereinafter referred to as the “rental contract”), the reservation will be canceled.
shall be revoked.
3. In the case of the preceding two paragraphs, the lessee shall pay the reservation cancellation fee to our company as stipulated separately.
Upon payment of this reservation cancellation fee, the Company shall return the received reservation deposit to the borrower.
shall be
Four. Rental due to reasons not attributable to our company such as accident, theft, non-return, recall, natural disaster, etc.
If the contract is not concluded, the reservation shall be cancelled.
In this case, the Company shall return the received reservation deposit.
Five. If the reservation confirmation e-mail from our company cannot reply to the address specified by the lessee, and the lessee
If we are unable to contact you by phone, we may treat the reservation as unsuccessful.

Article 5 (Substitute car rental)
1. When the Company is unable to lend the rental car reserved by the borrower,
Treated as a cancellation of the reservation and the Company will return the received reservation application fee.
will do.

Article 6 (Disclaimer)
1. The Company and the Renter shall not be liable for the cancellation of the reservation or the failure to conclude the Rental Agreement.
Except for the cases stipulated in Article 4, we shall not make any claims to each other.
2. The Company reserves the right for the borrower to return the rental car within the rental period due to natural disasters or other force majeure reasons.
If it becomes impossible to do so, the lessee shall not be held responsible for the damage caused by this.
It is assumed that
3. The Renter shall, as stipulated in Article 5, rent the rental car or rent an alternative rental car
We will not be held responsible if we are unable to provide the information.
Four. In the case of Article 5, the Company shall immediately contact the Renter.
Five. The Renter shall not, due to natural disasters or other force majeure reasons,
In the event that it becomes impossible to provide
I will not be held responsible.

Chapter 3 Rental
Article 7 (Conclusion of Rental Agreement)
1. The borrower shall clearly state the borrowing conditions stipulated in Article 2, Paragraph 1, and the Company shall comply with the lending conditions in accordance with
We shall conclude a rental contract by specifying the matters.
However, if there is no rental car that can be rented, or if the borrower or driver
Except for cases that fall under any of the items in Paragraph 1 or Paragraph 2.
2. When a rental agreement is concluded, the borrower shall pay the rental fee specified in Article 11, paragraph 1 to our company.
To do.
3. Based on the basic notice (Note 1) of the supervisory authority,
The driver's name, address, type of driver's license and driver's license (Note 2) number must be recorded on the prescribed rental certificate.
or attach a copy of the driver's driver's license, to the borrower when concluding the rental contract
In addition, we request the presentation of the driver's license of the driver designated by the borrower (hereinafter referred to as the "driver").
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In this case, the borrower shall present his/her driver's license when he/she is the driver.
If the recipient and the driver are different, the driver's driver's license shall be presented.
(Note 1) The basic notification of the supervisory authority refers to the notification from the Director of the Automobile Transportation Bureau of the Ministry of Land, Infrastructure, Transport and Tourism
2. of this notice” (Jitabi No. 138, June 13, 1995). (10) and (11)
is.
(Note 2) A driver's license is a driver's license stipulated in Article 92 of the Road Traffic Law.
It means a driver's license in the format of Article 19, Form 14 of the line regulations.
In addition, the international driver's license or foreign driver's license stipulated in Article 107-2 of the Road Traffic Act is
Subject to license.
Four. When concluding a rental contract, the Company may request the borrower and the driver to present documents that can be used to verify the identity of the borrower and the driver, and may take a copy of the presented documents.

Five. Upon conclusion of the rental contract, the Company shall provide a mobile phone for contacting the borrower and the driver during the rental period.
We will ask you to present emergency contact information such as phone numbers.
6. Upon concluding the rental agreement, the Company may require the borrower to pay by cash or bank transfer, or may designate other payment methods.

Article 8 (Refusal to conclude a rental contract)
1. If the borrower or driver falls under any of the following items, a rental contract may be concluded.
Shall not.
(1) When the driver's license required for driving the rented car is not presented.
(2) When it is recognized that the person is under the influence of alcohol.
(3) When it is recognized that addiction symptoms due to narcotics, stimulants, thinners, etc. are exhibited.
(4) When an infant under the age of 6 rides with the vehicle even though there is no child seat.
(5) When it is recognized as a member or related person of an organized crime group, an organization related to an organized crime group, or a person who belongs to other anti-social organizations.

2. If the borrower or driver falls under any of the following items, the Company may refuse to conclude a rental contract.
(1) When the driver specified at the time of reservation is different from the driver at the time of conclusion of the rental agreement.
(2) When there is a fact that the payment of the rental fee has been delinquent in the past rental.
(3) In the past rental,Items of Article 16When there is an act listed in
(4) In past rentals (including rentals by other rental car companies)Article 17
Paragraph 6 or Article 22, Paragraph 1When there are facts listed in
(5) In the past lending, automobile insurance was not applied due to a breach of the rental agreement or insurance agreement
when there was a fact
(6) When the conditions specified separately are not satisfied.

3. In the case of the preceding two paragraphs, if a reservation has already been made with the lessee, it will be treated as if the reservation has been canceled, and if the lessee has paid a reservation cancellation fee, the reservation that has already been received The application fee shall be returned to the borrower.

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Article 9 (Establishment of rental contract, etc.)
The rental contract shall be concluded when the borrower pays the rental fee to the Company and the Company delivers the rental car to the borrower.
In this case, the received reservation application fee shall be applied to part of the rental fee.
2. The delivery set forth in the preceding paragraph shall be made at the borrowing place specified in Article 2, Paragraph 1 on the date and time of the borrowing start date.

Article 10 (rental fee)
The amount of the rental fee received by the Company shall be the total amount of the basic fee and incidental fees incidental to the rental (paid rental, etc.).
The basic charge shall be based on the charge notified by the Company to the Chief of the Transportation Branch Office of the Regional Transport Bureau (the same shall apply in Article 13, Paragraph 1) at the time of rental of the rental car.
When the rental fee is revised after making a reservation under Article 2, the lower rental fee will be applied by comparing the fee applied at the time of reservation and the rental fee.

Article 11 (Change of rental conditions)
1. If the borrower intends to change the borrowing conditions set forth in Article 7, Paragraph 1 after concluding the rental contract, the borrower must obtain prior consent from the Company.
2. The Company may not approve the change if the change in the rental conditions pursuant to the preceding paragraph interferes with the rental business.

Article 12 (Inspection, Maintenance and Confirmation)
1. The Company shall conduct inspections stipulated in Article 48 of the Road Transport Vehicle Act [Periodical Inspection and Maintenance] and lend out rental cars that have undergone necessary maintenance.
2. Our company shall carry out inspections specified in Article 47-2 of the Road Transport Vehicle Act [Daily inspection and maintenance] and carry out necessary maintenance.
3. The borrower or driver shall confirm that the inspection and maintenance in the preceding two paragraphs have been carried out, that there is no maintenance defect in the rental car by inspecting the vehicle exterior and accessories based on the inspection table specified separately, and that the rental car meets the rental conditions. shall confirm that there is
Four. In the event that the Company finds that the rental car is defective as a result of the confirmation described in the preceding paragraph, the Company shall immediately carry out necessary maintenance, etc.

Article 13 (Delivery of rental certificate, carrying, etc.)
1. When the Company delivers a rental car, the Company shall issue a prescribed rental certificate stating the matters specified by the Director of the Transportation Bureau of the Regional Transport Bureau to the borrower or driver.
2. The borrower or driver must carry the rental certificate issued in accordance with the preceding paragraph while using the rental car.
3. If the borrower or driver loses the rental certificate, the borrower or driver shall immediately notify the Company to that effect.
Four. The borrower or driver shall return the rental certificate to the Company at the same time when returning the rental car.

Chapter 4 Use
Article 14 (Management Responsibility)
The borrower or driver shall use and store the rental car with the duty of care of a good manager from the time the rental car is delivered until it is returned to the Company (hereinafter referred to as "during use"). will do.

Article 15 (Daily Inspection and Maintenance)
During use, the borrower or driver shall perform the inspection specified in Article 47-2 (Daily inspection and maintenance) of the Road Transport Vehicle Law before using the rental car every day, and carry out necessary maintenance. increase.

Article 16 (Prohibited Acts)
The borrower or driver shall not perform the following acts during use.
(1) Using the rental car for automobile transportation business or similar purposes without our company's consent and permission based on the Road Transportation Law.
(2) Using the rental car for purposes other than those specified, or letting a person other than the driver listed on the rental certificate in Article 7, Paragraph 3 and a person who has obtained the approval of our company drive the rental car.
(3) Any act that infringes on the rights of our company, such as subleasing a rental car or using it as collateral.
(4) Forging or altering the car registration number mark or vehicle number mark of the rent-a-car, or changing the original state by remodeling or refurbishing the rent-a-car.
(5) Using the rental car for various tests or competitions, or for towing or pushing other vehicles without obtaining the consent of the Company.
(6) Using a rental car in violation of laws or public order and morals.
(7) Taking out damage insurance for the rental car without obtaining the Company's approval.
(8) Allowing pets to ride on board without obtaining consent from the Company.
(9) Taking the rental car out of Japan.
(10) Any other act that violates the rental conditions of Article 7, Paragraph 1.

Article 17 (Measures for illegal parking, etc.)
1. If the borrower or driver parks the rental car illegally as stipulated in the Road Traffic Act during use, the borrower or driver must appear at the police station that has jurisdiction over the illegal parking area and immediately park illegally by himself/herself. We will pay penalties, etc., and bear various expenses such as towing, storage, and pick-up associated with illegal parking.
2. When we receive a report from the police about an illegally parked rental car, we will contact the borrower or driver.
In addition to promptly moving or picking up the rental car, we will instruct you to appear at the handling police station and handle the violation when the rental period expires or when instructed by us. shall comply with this.
In addition, if the rental car is moved by the police, we may take the rental car from the police at our discretion.
3. After issuing the instructions in the preceding paragraph, the Company shall, at its own discretion, confirm the status of the violation processing by means of traffic foul notices, payment slips, receipts, etc. If it has not been processed, it shall be processed until it is processed. The preceding paragraph shall be given to the borrower or driver.
In addition, the Company will provide the borrower or driver with a document prescribed by the Company (hereinafter referred to as the "self-approval form") to the effect that the borrower or driver has committed an illegally parked parking violation and has appeared at a police station, etc., and acknowledges that the offender will comply with legal measures. ), and the borrower or driver shall comply with this.
Four. If the Company deems it necessary, the Company will submit documents containing personal information such as self-approval forms and rental certificates to the police in order to pursue responsibility for illegally parked parking violations against the borrower or driver. In addition to providing necessary cooperation, it is necessary to submit materials such as the statement of excuse and self-approval as well as the rental certificate stipulated in Article 51-4, Paragraph 6 of the Road Traffic Law to the Public Safety Commission, and to report the facts. legal action can be taken, and the borrower or driver agrees to this.
Five. In the event that the Company receives an order to pay a parking violation fine under Article 51-4, Paragraph 1 of the Road Traffic Law and pays the parking violation fine, or the expenses required to search for the borrower or driver, or the movement, storage, collection, etc. of the vehicle. If the Company bears the expenses required for the above, the Company shall charge the borrower or driver the following amounts (hereinafter referred to as "parking violation related expenses").
In this case, the borrower or driver shall pay the parking violation related expenses by the date designated by the Company.
(1) Amount equivalent to parking violation fine
(2) Penalties for parking violations separately stipulated by the Company
(3) Expenses required for searching and expenses required for moving, storing, and picking up vehicles

6. In the case where the borrower or driver should pay a penalty for illegal parking pursuant to the provisions of paragraph 1, the borrower or driver shall be instructed by the Company to handle the violation under paragraph 2, or If the Company does not respond to the Company's request to sign the self-approval form based on Paragraph 3, the Company will apply the parking violation penalty and parking violation penalty specified in Paragraph 5 from the borrower or driver, The Company may charge a parking fine (referred to as the “Parking Penalty” in the following paragraph) of the amount specified separately by the Company.
7. In the event that the borrower or driver has paid the Company the amount claimed by us under paragraph 5, the borrower or driver will later pay a fine for the parking violation or be prosecuted. If the parking fine payment order is canceled and we receive a refund of the parking fine, we will pay only the amount equivalent to the parking fine to the borrower or shall be returned to the driver. The same shall apply in the event that we receive a parking fine based on Clause 6.

Chapter 5 Return
Article 18 (Return Liability)
The borrower or driver shall return the rental car to the Company at the designated return location by the end of the rental period.
2. If the borrower or driver violates the provisions of the preceding paragraph, we will compensate for any damages caused to our company.
3. If the borrower or driver cannot return the rental car within the rental period due to natural disasters or other force majeure, we will not be held responsible for any damages caused to us.
In this case, the borrower or driver shall immediately contact the Company and follow the Company's instructions.

Article 19 (Confirmation, etc. at the time of return)
1. The borrower or driver shall return the rental car in the presence of the Company.
In this case, it shall be returned in the state at the time of delivery, except for parts that have been worn out due to normal use.
2. When returning the rental car, the borrower or driver shall confirm that there are no items left behind by the borrower, driver, or fellow passengers in the rental car before returning it. We shall not be held responsible for the storage of

Article 20 (Rental fee when changing the rental period)
When the borrower or driver changes the rental period pursuant to Article 11, paragraph 1, the rental fee corresponding to the changed rental period shall be paid.

Article 21 (Place of return, etc.)
1. When the borrower or driver changes the prescribed return location pursuant to Article 11, Paragraph 1, the borrower or driver shall bear the costs for forwarding necessary due to the change of the return location.
2. If the borrower or driver returns the rental car to a location other than the designated return location without obtaining the Company's consent pursuant to Article 11, paragraph 1, the borrower or driver shall pay the penalty for changing the return location specified below.
increase.
Return location change penalty = Cost for forwarding required due to change of return location x 300%

Article 22 (Measures in case of non-return)
1. When the borrower or driver does not return the rental car to the designated return location and does not respond to our return request even though the borrowing period has expired, or the location of the borrower is unknown Become
If it is recognized that the money has not been returned for any reason, we will take legal measures such as filing a criminal complaint.
2. In the event that it falls under the preceding paragraph, in order to confirm the location of the rental car, the Company will conduct an interview survey with the borrower or the driver's family, relatives, work place, etc. and operate the vehicle location information GPS system. We shall take necessary measures including
3. In the event that paragraph 1 applies, the borrower or driver shall be responsible for compensating for damages caused to the Company pursuant to the provisions of Article 27. I will bear the necessary expenses.

Chapter 6 Measures in case of failure, accident or theft
Article 23 (Measures to be taken when failure is discovered)
1. If the borrower or driver discovers an abnormality or failure of the rental car during use, the borrower or driver shall immediately stop driving, contact us, and follow our instructions.
2. The Renter shall bear the expenses required for forwarding and repairing the Rent-a-car if the abnormality or failure of the Rent-a-car is caused intentionally or negligently by the Renter.
In addition, if the rental car needs to be repaired, regardless of the extent of the damage or the repair period, the following charges shall be borne as part of the compensation for business during the repair period.
1 Non-operation charge If self-propelled return (100,000 yen) If self-propelled is not possible (150,000 yen)
2. Part of car suspension compensation fee (business compensation) 1 day/¥20,000 (up to 30 days) 600,000 yen

Article 24 (Measures in the event of an accident)
If an accident involving a rental car occurs during use, the borrower or driver shall immediately stop driving, take legal measures regardless of the severity of the accident, and take the following measures.
(1) Immediately report the circumstances of the accident to the Company and follow the instructions of the Company.
(2) When repairing a rental car based on the instructions in the preceding paragraph, unless the Company approves, do so at the Company or a factory designated by the Company.
(3) Cooperate with the investigation of the accident by the Company and the insurance company contracted by the Company, and submit the necessary documents without delay.
(4) Receive prior approval from the Company when making settlements or other agreements with the other party regarding an accident.
2. In addition to taking the measures set forth in the preceding paragraph, the borrower or driver shall handle and resolve the accident at their own responsibility.
3. The Company shall provide advice on handling accidents for the borrower or driver and cooperate in its resolution.

Article 25 (Measures in case of theft)
The borrower or driver shall take the following measures if the rental car is stolen or otherwise damaged during use.
(1) Immediately report to the nearest police.
(2) Immediately report the damage situation etc. to our company and follow our instructions.
(3) Cooperate with the investigation of the Company and the insurance company contracted by the Company regarding theft and other damages, and submit the required documents without delay.

Article 26 (Termination of Rental Agreement Due to Unavailability)
1. If the rental car becomes unusable due to breakdown, accident, theft, or other reasons (hereinafter referred to as "breakdown, etc.") during use, the rental agreement shall be terminated.
2. In the case of the preceding paragraph, the borrower or driver shall bear the costs required for picking up and repairing the rental car, and the Company shall not refund the rental fee already received.
However, this shall not apply if the failure, etc. is due to the reasons specified in paragraph 3 or 5.
The Company shall not be able to provide an alternative rental car.
3. In the event that a failure, etc., occurs due to reasons that cannot be attributed to any of the lessee, the driver, or our company, we will respond to the period from the rental fee to the end of the rental contract based on the received rental fee. The balance after deducting the rental fee shall be returned to the borrower.
Four. Except for the measures stipulated in this article, the borrower and driver shall not be able to claim any damages other than those stipulated in this article against our company for damages caused by not being able to use the rental car.

Chapter 7 Compensation and Compensation
Article 27 (Compensation and Business Compensation)
1. If the borrower or driver damages a third party or our company while using the rental car rented by the borrower or driver, we will compensate for the damage.
However, this excludes cases for which the Company is responsible.
2. Among the damages of the Company in the preceding paragraph, damages due to the inability of the Company to use the rental car due to accidents, theft, failures attributable to the borrower or driver, damage to equipment inside and outside the vehicle, stains or odors on the rental car, etc. shall be as stipulated in the price list, and the borrower or driver shall pay this.
Article 28 (Insurance and Security)
1. When the borrower or driver is liable for damages under Article 27, paragraph 1, insurance or compensation within the following limits will be paid according to the damage insurance contract concluded by the Company for the rental car and the compensation system specified by the Company. increase.
(1) Personal compensation unlimited per person (including amounts covered by automobile liability insurance)
(2) Property compensation unlimited per accident
(3) Market value per vehicle compensation accident
(4) 50 million yen per person injured

2. If it corresponds to an exemption from the insurance contract or compensation system
shall not be paid the insurance money or compensation stipulated in paragraph 1.
3. Damages for which insurance money or compensation is not paid and damages exceeding the insurance amount or compensation paid under the provisions of paragraph 1 shall be borne by the borrower or driver.
Four. When the Company has paid damages to be borne by the borrower or driver, the borrower or driver shall immediately reimburse the amount paid by the Company to the Company.
Five. The amount equivalent to the insurance premium for the non-life insurance contract stipulated in Paragraph 1 is included in the rental fee.

Chapter 8 Cancellation of Rental Agreement
Article 29 (Cancellation of Rental Agreement)
If the borrower or driver violates this agreement during use, or if it falls under any of the items of Article 8, paragraph 1, the company does not require any notice or demand to cancel the rental contract and immediately request the return of the rental car.
In this case, the Company shall not return the received rental fee to the Renter.

Article 30 (Midterm cancellation)
1. The Renter may cancel the Rental Agreement even while the Rental Vehicle is in use, upon obtaining the consent of the Company and paying the cancellation fee stipulated in the next paragraph.
In this case, the Company shall return to the borrower the balance after deducting the rental fee corresponding to the period from rental to return from the received rental fee.
2. When canceling as set forth in the preceding paragraph, the lessee shall pay the following cancellation fee to the Company.
Cancellation fee = {(basic fee corresponding to the rental contract period) - (basic fee corresponding to the period from rental to return)} x 50%

Chapter 9 Personal Information
Article 31 (Purpose of Use of Personal Information)
1. The purpose for which the Company acquires and uses the personal information of the borrower or driver is as follows.
(1) As a business operator who has been licensed to operate a rental car business based on Article 80, Paragraph 1 of the Road Transportation Act, perform matters required as a condition of the business license, such as creating a rental certificate when concluding a rental contract. to do.
(2) To introduce rental cars, used cars and other products handled by the Company to the borrower or driver, provide related services, etc., and send advertising materials and e-mails regarding the holding of various events, campaigns, etc. To provide guidance by means of transmission of
(3) To verify the identity of the borrower or driver when concluding a rental agreement.
(4) To conduct questionnaire surveys of renters or drivers for the purpose of planning and developing products and services handled by the Company, or considering measures to improve customer satisfaction.
(5) To statistically aggregate and analyze personal information and create statistical data processed into a form that cannot identify or identify individuals.
2. When acquiring the personal information of the borrower or driver for purposes not stipulated in each item of paragraph 1, the purpose of use will be clearly indicated in advance.

Article 32 (Consent to Registration and Use of Personal Information)
If the borrower or driver falls under any of the following items, personal information including the borrower's or driver's name, date of birth, driver's license number, etc. I agree to be used for examination when concluding a contract.
(1) When the Company is ordered to pay a parking fine based on Article 51-4, Paragraph 1 of the Road Traffic Act.
(2) If the Company has not paid the full amount of parking violation-related expenses stipulated in Article 17, Paragraph 5;
(3) When it is recognized that there has been non-return as stipulated in Article 22, Paragraph 1

Chapter 10 Miscellaneous
Article 33 (Set-off)
If the Company has monetary obligations to the borrower or driver based on this agreement, the Company shall be able to set off the monetary obligations of the borrower or driver to the Company at any time.

Article 34 (Consumption tax)
The borrower or driver shall pay the consumption tax (including local consumption tax) imposed on transactions based on this agreement to the Company.

Article 35 (Delay damages)
If the borrower or driver and our company fail to perform the monetary obligations under this agreement, we will pay the other party delay damages at an annual rate of 14.6%.

Article 36 (Detailed Regulations)
1. The Company shall be able to stipulate separate regulations for this agreement, and such detailed regulations shall have the same effect as this agreement.
2. When the Company separately establishes detailed regulations, it shall be posted at the Company's sales offices and shall be described in pamphlets, price lists, etc. issued by the Company.
The same shall apply even if this is changed.

Article 37 (Agreed Jurisdictional Court)
If a dispute arises regarding the rights and obligations under this agreement, the summary court having jurisdiction over the location of the Company's head office, branch office or business office shall be the court of jurisdiction, regardless of the amount in dispute.
Supplementary Provisions These terms and conditions will come into effect from February 1, 2023. _